What to do if you need healthcare

If you need medical treatment your first source of treatment should be at your College or University’s Student Health Center.

If your school does not have a Student health center or you are unable to obtain treatment at the Student Health Center we recommend that you seek treatment from an in network provider. To determine which network your plan uses, check your insurance ID card. The network logo will be displayed on the card. In the event of a serious emergency, call 9-1-1.


To Find an In Network medical provider in your area:

ISP Trail Blazer and Pioneer Elite Plans

     Please enter your Primary Access Code/Group ID: ACI

 

Find an in-network medical provider

 

ISP Tourer, Explorer or Mountaineer Plans

If you need medical assistance and want to find an in network medical provider in your area please click below.

 Find an in-network medical provider

 

 ISP Basic, Plus, Plus Sports and Preferred Plan

If you need medical assistance and want to find an in network medical provider in your area please click below.

Find an in-network medical provider

 


When visiting the medical provider's office please bring your insurance ID card. You can access your electronic ID card at any time by clicking below:

ISP TRail Blazer or pioneer elite plans

ISP Tourer, Explorer or Mountaineer Plans


If your medical provider wants to verify your coverage they should contact our claims administrator’s office.  Their contact information is listed below:

Administrative Concepts Inc.

Telephone 888-293-9229 and select the prompt for medical providers

For all plans (except ISP Basic, Plus, Plus Sports or Preferred Plans)

UnitedHealth Care

Telephone 888-251-6253

 For ISP Basic, Plus, Plus Sports or Preferred Plans

ISP insurance plans do not require referrals to be treated at a medical provider’s office.